Medsteps is a comprehensive digital platform developed to solve the disorganisation, communication breakdowns and management difficulties experienced in medical tourism and clinical operation processes.
Designed for hospitals, clinics, doctors and health tourism agencies, Medsteps combines the entire process from receiving the patient request to creating an offer, from operation planning, transfer and accommodation organisation to post-operative recovery follow-up under a single system.
In this way, while organisations manage their operations more efficiently, patients have a more secure, transparent and controlled experience.
Why Developed
In health tourism, processes are often carried out through different tools and teams. Medsteps has been developed to eliminate this disorganised structure and to gather the entire process on a single platform and eliminates the following situations:
- Communication Gaps
- Operational Errors
- Time Loss
- Decrease in Patient Confidence
Platform Approach
Medsteps is not just a software, but a system that manages the entire operation process. Institution, doctor, representative and operation teams work on the same platform. Thanks to this structure, operations are under control.
- Accelerates Processes
- Improves Communication
Technology Infrastructure
Medsteps is a scalable platform developed with modern software technologies. Thanks to this infrastructure, clinics and hospitals of different sizes can easily use the system.
- Web and Mobile Compatible Structure
- Secure Data Management
- Role Based Authorisation System
- Integrated Modular Structure
Vision & Mission
Vision
To be a global platform that increases trust and facilitates communication in health tourism processes.
Mission
Making patient operations of clinics and hospitals more transparent, safer and more manageable.
Manage International Patient Processes on a Single Platform
Medsteps has been developed to make all interaction processes of clinics and hospitals operating in the field of health tourism in Turkey with international patients more controlled, faster and more reliable.
Today, healthcare organisations receive patient requests through different channels, carry out bidding processes manually and manage operation planning through multiple systems. This leads to both loss of time and operational errors.
Medsteps eliminates this dispersed structure and combines the entire process from international patient application, proposal creation, operation planning, transfer and accommodation organisation to post-operative recovery follow-up on a single platform.
Thanks to its SaaS infrastructure, the platform offers a scalable structure with both web and mobile application support that institutions can use as their own systems. Clinics and hospitals can manage all their operations through Medsteps without the need for separate CRM, ERP or different management tools.
While doctors, representatives, management teams and operation employees work in the same system according to their authorisations, patients can follow all their processes via the mobile application.
International Patient Access
01
Collect international patient requests received by your clinic or hospital in a single system. Manage application, evaluation and communication processes centrally instead of dispersed channels.
Centralised Offer and Patient Management
02
Create special offers for each patient, track offer approvals and move accepted patients directly to the operation process. Let the request, offer and process transitions proceed on a single panel.
Operation and Planning Process
03
Operation dates, doctor appointments, test and paperwork processes are organised through a single system.
All planning processes are taken under control.
Integrated Health Tourism Operations
04
Manage transfer, accommodation and operation planning within the same structure. Accelerate coordination between teams in health tourism operations.
Operational Efficiency between Teams
05
Doctor, representative, driver and management team work in the same system with their own authorisations. Information flow becomes clearer, processes progress faster and more controlled.
Continuous Monitoring and Improvement Management
06
Post-operative processes are also monitored through the system. The communication between the patient and the doctor continues and the healing process progresses in a controlled manner.