+902166290659
info@medsteps.com.tr
+902166290659
info@medsteps.com.tr
+902166290659
info@medsteps.com.tr
+902166290659
info@medsteps.com.tr
+902166290659
info@medsteps.com.tr
+902166290659
info@medsteps.com.tr
Patient Demand in One Centre
Manage applications received through the website, form and application in one place; no patient request is lost in disorganised communication channels.
Single Platform from Offer to Operation
Create patient-specific offers, follow approval processes and move accepted patients directly to the operation plan.
Transfer & Accommodation Planning Together
Accelerate coordination between teams by managing travel, accommodation and operation organisation on the same platform.
Continuous Contact One Click
Patient and institutional staff can instant message during the whole process and organise video calls according to the need.
A digital platform that manages health tourism processes end-to-end
Clinics, hospitals, doctors and operation teams can manage patient requests, offers, operation plans, communication processes, transfer and accommodation organisations through the same system. Patients, on the other hand, follow their journey transparently through the mobile application.
Mobile Application & WEB Panels
01
Hospital & Clinics
Hospital & Clinics
Clinics, hospitals and doctors manage the entire operation process from a single panel. Patient requests, offers, operation plans, payment, transfer, accommodation and recovery processes are centrally controlled.
02
Health Personnel
Health Personnel
Doctors focus only on the medical process. They visualise operation plans, follow up patients and evaluate the recovery process.
03
Customer Representatives
Customer Representatives
Representatives manage all communication with the patient. Proposal process, operation planning, transfer and accommodation coordination proceed from a single screen.
04
Transfer Officers
Transfer Officers
Transfer teams view the tasks assigned to them. They manage vehicle, driver and transfer details and can instantly message with patient and customer representatives.
05
Transfer Companies
Transfer Companies
Companies providing external transfer services view transfer requests, make offers and manage transfer processes.
Medsteps offers a functional structure that makes life easier for patients and institutional staff. The web and mobile management screens where institutions manage the entire operation and the mobile application where patients follow their own processes work in the same ecosystem. In this way, requests, offers, operation plans, document and test processes, appointments, payments, transfer, accommodation and recovery follow-up are combined in a single structure.
Patient Request Management
Collect and evaluate patient operation applications from your website in a single centre and start the processes quickly.
Personalised Offers
Provide the patient with a transparent and professional bidding experience by offering operation, hotel, transfer and additional services in one offer.
Operation Planning
Manage the operation date, doctor, document and test processes from the central panel; reduce the errors that may occur in the process.
Instant Communication and Coordination
Provide secure, controlled and fast messaging between patient, representative, doctor and transfer authority.
Online Appointment and Interview
Receive and schedule appointment requests and increase patient satisfaction by organising appointments through the platform.
Recovery and Role-Based Management
Manage post-operative follow-up with doctor feedback; strengthen process security with screen-based authorisation for agent, doctor and driver.
How does the platform work?
01
Patient Applies
The patient fills in the form field on your website and accesses your personalised mobile application to create a request for the operation they are interested in.
02
Clinical Offer Provides
The institution evaluates the patient's request and prepares a personalised offer including operation, accommodation, transfer and related services.
03
Patient Evaluates Offer
The patient views the offers, communicates his/her questions and starts the operation process by confirming the appropriate option.
04
Operation and Travel Planning
The date of the operation, doctor's procedure, paperwork and test preparations, transfer and accommodation details are centrally organised.
05
Process Managed Digitally
The patient, the representative and the doctor proceed on the same system; chat, appointment and information flow are carried out from the platform.
06
Recovery Monitoring Continues
The patient can upload photos and videos, the doctor can evaluate and the process continues in a controlled manner.